Frequently asked questions

Yes. Each business purchases the one-time Business License. Cloud hosting is an optional $24/year add-on; you still receive the software download either way.

No. The Business License covers unlimited active employees for a business installation, whether self-hosted or using the optional hosting add-on.

No. The hosted clock and a self-hosted installation maintain separate records. Use one as your primary clock. Export and retain records before changing installations.

No. Hosting is purchased for one year at a time. You receive renewal reminders and can pay for the next year from My account. No automatic recurring billing is enabled.

Internet is required to redeem a purchase code initially, but a signed activated license can be verified locally afterward. Your PHP server must remain running while the team clocks in.

The optional QuickBooks Time CSV add-on creates a preparation export. It is not a live QuickBooks connector. Your QuickBooks Time account must support CSV import, and its required template may vary.

The application uses separate business databases, encrypted connections on HTTPS deployments, secure logins, and audit records. Your business is responsible for protecting administrator access, verifying retention rules, and making backups.

Authorized managers can correct timecards with a recorded reason. Original values are retained in the audit trail.

New employee punches are paused when the paid term ends. Managers retain access to sign in and export existing records. Renew to restore active clocking.

No. The product records time and prepares exports, but it does not calculate gross wages, taxes, benefits, deductions, or determine compliance with every wage-and-hour rule.