HELP CENTER

Easy setup. Confident first day.

Plain-language instructions for business owners, managers, and employees. Start with the path that fits your team.

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Hosted setup

Best for owners who want to start without managing a computer server.

  1. Buy your Business License with the hosting add-on, then open My account.
  2. Open your new business workspace.
  3. Sign in with the account email and password used at purchase.
  4. Add your employees, assign employee numbers and PINs.
  5. Test a clock-in, a break, and a clock-out before your first workday.

Share the workspace link only with your team. Store administrator passwords privately.

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Self-hosted setup

For a Windows computer or your own PHP web hosting account.

  1. Buy the Business License and download your personalized ZIP from My account.
  2. Extract the complete folder. Keep the START_HERE_YOUR_SETUP_CODE.txt file.
  3. For Windows, install PHP 8.2+ with PDO SQLite and Sodium, then open start-local.bat.
  4. For cPanel, set your HTTPS domain or subdomain to the package's public/ folder, then open /install.php.
  5. Enter the setup code and create your administrator account.
  6. Open Settings → License & upgrades and enter your purchase code.

A local install requires the computer/server to be running whenever employees clock in.

Employee quick start

  1. Open the TimeClock.website screen your manager provides.
  2. Enter your employee number and PIN, if required.
  3. Tap Clock in when you start working.
  4. Use Paid break or Meal break as directed by your workplace.
  5. Tap Return from break when you're back and Clock out at the end of your shift.
  6. Tell your manager if you missed a punch.

Manager's opening checklist

  1. Confirm your business timezone and start of workweek.
  2. Choose PIN-based clock security for a shared workstation.
  3. Add active employees and managers.
  4. Review your state's overtime and meal-break rules.
  5. Perform a practice shift and inspect the timecard.
  6. Download a payroll CSV and compare it with your payroll provider's format.
  7. Schedule regular backups and check renewal dates if hosted.
Need help? Contact support@timeclock.website. Include your order number but never send your password or employee PINs.